The methodology and survey instrument described in this report were designed to support the Library Learning Program for freshmen English students and identify the clientele of the library at Kearney State College in Nebraska. Surveys were mailed to on-campus and off-campus students. The low response rate--534 or 26.9% of the on-campus students,…

Intended to foster a common language for information exchange about library operations and resources, this handbook provides library managers, boards of trustees, and other library decisionmakers with guidance in identifying items of information from which to obtain factual and comparative data for (1) developing policies and decisions; (2)…

Discusses the concepts of marketing and relationship management as they apply to libraries. Topics include perceptions of the profession; environments that libraries operate in; connecting content and users through access and services; and the need for reliable and consistent collection of effective data. (Author/LRW)

This report reflects the results of an evaluation of the definitions used in the annual Public Library Statistics (PLS) program, a joint federal-state information collection project, and is intended to raise specific issues for discussion among the National Center for Education Statistics (NCES), the Federal State Cooperative System (FSCS), and…

This study on the relationship between user preferences, library characteristics, and library use, employed a sample of 655 students in five medical schools. Findings, which support some traditional principles relating library characteristics to use, indicate that neither availability of audiovisual materials nor comfortable physical environment…

Each year, from 1982 to 1986, the Library Research Center at the University of Illinois conducted a study called the Index of Quality of Public Library Service. For this study, unobtrusive tests of reference service and book availability were performed annually in Illinois Public Libraries. When the results from rural libraries were compared with…

This document examines the importance and difficulties in resource sharing and acquisition by libraries and introduces the procedures of the Site Appraisal for Area Resources Inventory (SAFARI) system as a method of comparative evaluation of subject collections among a group of libraries. Resource, or collection, sharing offers specific…

Describes creation of list of approximately 200 serials that consistently publish job openings in various disciplines and are included in University of California Davis holdings. Production, distribution, and use of the list are noted. Field and job title index, journal listings, and data collection and evaluation forms are appended. (EJS)

Discusses the strengths and weaknesses of patrons and reference librarians as sources of data for the evaluation of the effectiveness of answers to reference questions. Describes the Wisconsin-Ohio Reference Evaluation program and considers staffing patterns, time spent, collection size, and bibliographic instruction. Reference Transaction…

In 1968 the Texas State Library established a library communications network under Title III of the Librar y Services and Construction Act. The objective of this study was to evaluate the network after six months of operation. Part I of the study consists of a general evaluation by Peat, Marwick, Mitchell and Co., based on operational data…

The Illinois project entitled Measurement and Evaluation of Public Library Services is being conducted by the Library Research Center (LRC) at the University of Illinois. The long range goal of the project is to make available meaningful information for the evaluation and improvement of local public libraries. Two immediate objectives are to test…

This manual is intended to help people working in local libraries collect and report statistics about what they do and complete the Texas State Library annual report form. Texas uses the annual reports to determine whether local libraries are eligible for membership in the Texas library system. Definitions and explanations are given for…

More effective use of diminishing resources was needed to provide the best possible services at the University of Guelph (Ontario, Canada) library. This required the improved decision-making processes of a Library Management Information System (LMIS) to provide systematic information analysis. An information flow model was created, and an…

Information is provided on 217 public libraries, 65 academic libraries, and 164 special libraries in Oregon, as well as the Oregon State Library. Information is compiled from questionnaires completed by each library and other directory information sources. Data elements are based on those used in the Federal State Cooperative System for Public…