This description of the Botswana National Library Service (B.N.L.S.) with its central headquarters and 13 branches provides insights into communication problems, development of services, and clientele in an area where books and reading are still a new exciting idea. (MBR)

The history of the Reference and Adult Services Division (RASD) of the American Library Association is traced from the creation of the individual adult and reference service divisions through the merger that formed RASD. Focuses on the origin, structure, and activities of the division and on the individuals responsible for the development of RASD.…

One of a series on library services to disadvantaged adults, this guide suggests several ways a library can provide books by mail services. Mail order delivery is a way of making the library's collection available to many who are unable or unwilling to visit the library building. The system can be handled by clerks or volunteers. Planning should…

One of a series on library service to disadvantaged adults, this guide describes the selection of special materials. Factors to consider in identifying the clients and their needs are outlined. Bibliographies useful in selecting special materials for disadvantaged adults, some 140 books popular with adult new readers, and 23 publishers of such…

One of a series on library services to disadvantaged adults, this guide explains the advantages of pamphlets for a public library collection. Pamphlets provide easily read, up-to-date information at little cost. Several bibliographies and magazine columns regularly list free and inexpensive pamphlets. Collections of these booklets can be placed…

A study of the information needs of rural services clientele was undertaken in New Mexico to define the services that the state library should provide. A survey about information needs was prepared and mailed to post office box holders, randomly selected, in rural areas of the state. In all, 1,200 surveys were distributed. Responses were received…

Report on the role of public library services in adult literacy education highlights the nature of service clientele, literacy program development in the United States and Australia, literacy research projects, patterns of service, library collection development, and librarian training. Footnotes are given. (EJS)