Discusses the role of stacks support staff and student assistants in providing point-of-use assistance and instruction in Oregon State University's library. A user's survey is described; staff training is explained; and survey instruments and Stack Maintenance Team recommendations are appended. (LRW)

Examines libraries as postmodern institutions, identifies barriers to research imposed by library collections and services, considers how CD-ROMs magnify these barriers, and offers an instructional method using active teaching and learning methods known as critical pedagogy for bibliographic instruction in academic libraries. (Author/LRW)

Presents a model for collection development in small academic libraries based on experiences at Dickinson College (Pennsylvania). A faculty summer study group is described that was charged with enhancing the library's holdings in the area of Black or African American Studies, considering their curriculum plans. (Contains six references.) (LRW)

Considers trends in measurement and evaluation of reference service and summarizes research findings on the importance of reference work, library clientele, reference questions, duties of the reference librarians, and the effectiveness of reference service. Measures for the organization and performance of reference work, the adequacy of reference…

Describes a collection development project to assess the African American materials in the Georgia State University library from an interdisciplinary point of view that grew into a continuing strategy of collaboration. Highlights include bibliography checking; individual and group initiatives; local library cooperation; and budgetary support.…

This 16-article issue focuses on history, policy, services, users, organization, evaluation, and automation of the archival reference process. Collections at academic research libraries, a technical university, Board of Education, business archives, a bank, labor and urban archives, a manuscript repository, religious archives, and regional history…

Discussion of developing racially diverse collections in academic libraries focuses on an Afrocentric approach. Topics addressed include valuing diversity; Afrocentricity as a framework for diversity; barriers to building Afrocentric collections; and resources for building Afrocentric collections, including black-owned publishers, African American…

Discusses changes in academic libraries, especially reference services, in light of the needs of increasingly diverse ethnic and minority users who have traditionally been underserved and underrepresented. Library collections, budget priorities, recruitment and training of librarians and staff, campus support services, and the use of technology…

Discusses ways in which academic and public librarians can provide help with multicultural and international topics in spite of unhelpful subject headings and weak collections, including an awareness of cultural bias; collection policies to support diversity; relearning the collections and access strategies; and restructuring reference searches.…