Because of the high incidence of special-collections thefts and embezzlements during the past decade, library management must reassess its "user friendly" philosophy for both library patrons and employees. An internal control system is described. Causes of theft, and policies and procedures for protecting the collection are discussed. (AEF)

Discusses changes in academic libraries shifting from collection-based to access-based measures of effectiveness and considers the role of library administrators as change agents. A competing values framework of organizational and managerial leadership performance is presented, and a user-centered model of organization is discussed. (Contains 13…