Compares the more positive library automation experiences of a small public library with those of a large research library. Topics addressed include collection size; computer size and the need for outside control of a data processing center; staff size; selection process for hardware and software; and accountability. (LRW)

Relates the results of pilot studies of Internet use in academic libraries to the education of users in a digital library environment. Interviews users and information professionals and reveals a need to develop user education programs that emphasize types of digital collections, interfaces, hardware and software requirements, and…

Argues that a mix of quantitative and qualitative measures is most efficacious in library collection analysis. Cases drawn from the literature in which a combination of these measures was profitably applied are considered, and the types of software packages for purposes of data manipulation are discussed. (Contains 15 references.) (KRN)