This book provides a broad, introductory overview of issues affecting the marketing of public library collections, with examples and research results from more than 200 libraries of all sizes. This new edition of the work updates and expands the original, referencing new studies (published since 1992), encompassing more of the literature from…

Examines three essential questions and suggests areas for research in each: (1) How are digital resource users best served: What resources will they want? How will they want to use them? What services will most enhance use? (2) What elements are required for a coherent preservation strategy covering resources both digital and traditional? (3) What…

This book is a guide for librarians and media specialists who recognize the value of bilingual-bicultural education and are looking for ideas to develop library services for their Spanish-speaking patrons. Chapter one gives a brief history of Spanish-speaking people in the United States, as well as cultural characteristics, family role,…

Discusses limitations and possibilities of the service quality model, originally developed in a commercial environment, for academic libraries. Examines ways in which the model can be adapted to library reference services, access services, document delivery, and collection development. (62 references) (Author/AEF)

This paper describes the New Mexico State University (NMSU) Library's strategic plan to develop its services amid an atmosphere of change. A summary of the following components of the strategic plan is given: vision; mission; values; and goals. The revised organizational functions are then illustrated, as well as the role of the selector-liaison…

Describes the development of a multimedia library collection at Concorde Career Institute (Missouri) that specializes in allied health technical career training. Highlights include determining student needs, barriers to student and faculty use, instruction in library use, and working with instructors. (LRW)

This report summarizes the American Memory User Evaluation conducted during 1991-1993 in over 40 locations around the United States. The findings are based on 1800 user questionnaires, 120 user interviews, and more than 40 site visits by Library staff. American Memory describes the concept of providing electronic versions of selected Library of…

This book, emphasizing service to users, includes 10 chapters by different librarians who have had experience as practitioners. Chapters are: (1) "Avoiding the Seven Deadly Sins, or Technology and the Future of Library Service in Academic Libraries" (Michael Gorman); (2) "The Gateway Library: Rethinking Undergraduate Services" (Lizabeth A.…

Arguing that library and information needs should be met at the national, rather than at the local level, this report analyzes ways to meet these needs with special reference to the role of national libraries. The first two chapters highlight such library and information concerns as: (1) collection and preservation of documents of national…

This 5-year plan for the improvement of library service in Louisiana identifies specific existing inadequacies and presents specific goals and objectives as part of an overall plan to overcome barriers to the best possible library service in the state. It is noted that, in Louisiana, the State Library does not have administrative authority over…

Discusses the development of children's reading rooms in public libraries throughout the United States. Early efforts to isolate juveniles from adult patrons are described, the gradual acknowledgement of the value and necessity of separate children's collections is explained, and efforts to encourage teachers to use these collections are…

This collection development article presents an annotated bibliography that includes materials on the rapidly changing field of robotics and how to build robots. Includes considering users' skill levels; basic electronics for beginners; combat robots; periodicals; and Web Sites. (LRW)

Presents guidelines developed by RUSA (Reference and User Services Association), a division of the American Library Association, regarding collection development with user liaisons; meeting user needs for medical, legal, or business information; and bibliography preparation that includes a variety of formats such as nonprint materials and Web…

Core-reference collections are the small number of sources which meet the basic needs of all libraries, and the purpose of this guide is to assist libraries in the selection, acquisition, and use of these resources. Section I, structured like an annotated bibliography, focuses on the selection of those works which should constitute the main…

Presents an annotated bibliography for librarians of access tools for publications and documents of specialized agencies of the United Nations (UN). A brief review of the nature and purpose of the UN specialized agencies is included, along with general sources for information on UN agencies. (seven references) (LRW)