Examines libraries' policies of keeping patron records private and confidential. Addresses the idea that libraries use their automated systems to retain and use patron data to develop and improve library services. Describes uses of patron data that can help libraries develop targeted services to users to better meet their information needs. (JMV)

Discusses information overload and society's and libraries' responses to technology. Considers eight values that libraries should focus on and how they relate to technology in libraries: democracy, stewardship, service, intellectual freedom, privacy, rationalism, equity of access, and building harmony and balance. (LRW)

Discusses technology and its effects on society and humans, particularly library and information technology. Highlights include the evolving history of technology; and values related to technology in libraries, including democracy, stewardship, service, intellectual freedom, privacy, literacy and learning, rationalism, and equity of access. (LRW)

Improving library technologies allow patrons greater autonomy. One such technology, self-checkout kiosks, puts patrons in virtual control over their circulation experience. Whereas previously patrons had to approach circulation staff to check out, now this can be done privately. The impact self-checkout has on the circulation of potentially…

Identifies library values affected by technology, including respect for and privacy of the individual, equality of user needs, and freedom of purpose and access. Fundamental changes that may result from technology are predicted in the areas of the library role, functions of staff, fees for services and document delivery, and costs of local and…

Four articles address human factors in libraries, including (1) working with staff and users during library automation; (2) the concepts of diversity and multiculturalism when assessing reference staff and collections; (3) a mentoring program for librarians undergoing tenure review; and (4) patron privacy and the accountability of the reference…