Deciding whether to go with a particular open source product is an exercise in risk management: understanding the risks of one's possible actions and choices, calculating when a certain level of risk is appropriate to reach a desired outcome, and planning for how to handle negative outcomes. To be sure, opting to go with a particular proprietary…

Examines library automation product introductions and conversions to new operating systems. Compares user satisfaction ratings of the following library software packages: DOS/Windows, UNIX, Macintosh, and DEC VAX/VMS. Software is rated according to documentation, service/support, training, product reliability, product capabilities, ease of use,…