In this chapter, we explore the organizational units, projects, and support that exist for digital literacy within the Vanderbilt University Library system. We frame the chapter chronologically, starting with the efforts of the past, then moving toward the present efforts, and concluding with where future efforts are going.

As managers of special collections engage with evolving formats and technologies, it is imperative that these professionals remain well versed in papyrus, paper, and principles that inform archival work. The permanence of this content defines our past, informs our present, and shapes our future. However, a constricting interpretation of archival…

In April 2010, the New York State Board of Regents challenged the library community to rethink the State's vast array of library services to ensure that they are aligned with modern expectations and the expanded functions needed in today's society, operate with improved efficiency, and are prepared for the future as an essential and vibrant part…

When an institutional program review determined the Hillsborough Community College Libraries Web site was out-of-date, lacked resources, and was in desperate need of a makeover, the authors embarked upon a redesign project. The article describes the challenges and considerations that contributed to the authors' decision-making and design…

When staff at the Wisconsin State Law Library began compiling a wish list for a new website, the topic of a new domain name came up almost immediately. Their old website was located at http://wsll.state.wi.us. Spelling that relatively complex domain over the phone day after day provided the impetus to explore other options. Whatever domain name…

The digital era has revolutionized society's perception of space. Even so, against this backdrop, the struggle to preserve and enhance library space is a battle for the hearts and minds of the communities. It is ongoing, and it will never end. In this article, the author explores two characteristics of successful drives to revitalize physical…

Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

It comes as no surprise that different generations respond to and utilise emerging technology in vastly different ways. However as more Millennials take on leadership positions within academic libraries, their attitudes towards and uses of technology may bring conflicting expectations for leadership to the forefront. What are the generational…

For a library to function effectively, it is essential that it fosters an open management style, which encourages communication of ideas and objectives both within the library itself and, by example, in other elements in the overall administration of which the library is a part. This paper describes the improvement in morale, efficiency, and…

Suggests guidelines to be followed by library administrators and managers to deal effectively with changes caused by the introduction of automation or technology projects within a library. The need for planning is emphasized, staff participation is stressed, adequate training and preparation are discussed, and financial planning is considered.…

Discussion of format changes in libraries focuses on managing change and phasing out older formats. Standardization is addressed, and five considerations regarding format shifts are examined: aesthetics, audience, compatibility, costs, and copyright. (MES)

This general discussion of adaptation of new technologies to the administration of libraries stresses the mismatch between the developmental pace of technology and the change adaptive capabilities of people, and advocates the participation of users in the planning and implementation of change. It explores the complexity factor in technology, the…

As technology permeates the special library, new requirements will emerge to integrate staff, equipment, and systems and establish connections between information resources and people. Being library managers in special libraries of tomorrow means mastering fundamentals of cost accounting, strategic planning, technological change, and behavioral…

Describes a prototype reference collection management system that uses a relational database management program to automate traditional library processes such as library inventory and shelf-reading. Examines reference collection management criteria and system considerations, and reviews the database's characteristics and its benefits to libraries.…

Considers appropriate responses that public library leaders should be making in an environment of technological change. Topics discussed include the library mission and its role in dealing productively with change; library leadership in local government; community information; integrating technology into library management and operations; library…