Describes the dimensions and components of expert systems and their applications in libraries. Discussion of ways in which the productivity of library public services could be improved by using expert systems focuses on reference and bibliographic instruction applications. (four references) (MES)

Addresses ways to achieve organizationally the most effective application of computer information technology to university library services. The history of the last 25 years in automation at the Stanford University Libraries is reviewed as a case study. (12 references) (MES)

Fourteen articles address issues related to library personnel administration in an automated environment, such as education for automation, salaries, impact of technology, expert systems, core competencies, administrative issues, technology services, job satisfaction, and performance appraisal. A selected annotated bibliography is included. (MES)

Reviews the literature on outcome-based education (OBE) and discusses its application in library instruction and reference service, particularly in the introduction of new information technologies. Suggests that an OBE approach in the planning stage can help determine if an information resource is beneficial to the users. (Author/LRW)

Compares interlibrary loan data from a 1995 survey of Greater Midwest Research Library Consortium and Association of Research Libraries members with a 1989 survey. Shows an increase in transaction to staff ratio and a negative correlation between transaction to staff ratio and lending fill rate. Relates factors affecting productivity, such as…

Presents 101 variables for use in developing a microcomputing profile and determining the type of microcomputing management appropriate for a library. Variables are presented in 16 categories, including the larger institutional, library, and financial profiles; administration's stance on microcomputing; user profiles; training and support for…

Examines issues of leadership as they relate to the new organizational structure in the University of Arizona library precipitated by the current economic crisis, changing information technology and automation opportunities, and changing user needs and expectations. Implications for user services are discussed, including needs assessment and…

Discusses the Online Computer Library Center (OCLC) and the changing Asia Pacific library scene under the broad headings of the three phases of technology innovation. Highlights include WorldCat and the OCLC shared cataloging system; resource sharing and interlibrary loan; enriching OCLC online catalog with Asian collections; and future outlooks.…

Provides guidance to academic librarians for making cost-effective and appropriate purchase and networking decisions for electronic bibliographic database products. Topics include user needs, user and program demographics, academic computing and network support, delivery options, and considerations for the future. (Author/LRW)

This theme issue presents eight articles that discuss managing changes in technical services in academic, research, and public libraries. Topics discussed include new technological products and services; personnel; budgeting; planning; online library systems; the relationship with public services; organizational structures; bibliographic access…