Describes the dimensions and components of expert systems and their applications in libraries. Discussion of ways in which the productivity of library public services could be improved by using expert systems focuses on reference and bibliographic instruction applications. (four references) (MES)

This selected bibliography includes articles on the management of library technical services published from 1980 to the present. Citations are divided among automation, education, personnel management techniques, managing external constituents, and the role of technical services in the library. (Author/CLB)

Addresses ways to achieve organizationally the most effective application of computer information technology to university library services. The history of the last 25 years in automation at the Stanford University Libraries is reviewed as a case study. (12 references) (MES)

Presents the vendor's perspective on how libraries choose and evaluate a vendor's performance. Characteristics of vendors are described, including being profit-oriented, market-driven, and highly competitive; issues in the three basic areas of service, price, and automation are discussed; and the influence of personality is considered. (LRW)

Fourteen articles address issues related to library personnel administration in an automated environment, such as education for automation, salaries, impact of technology, expert systems, core competencies, administrative issues, technology services, job satisfaction, and performance appraisal. A selected annotated bibliography is included. (MES)

Reviews the ways in which technical processing personnel enable libraries to provide fast and accurate access to information, and discusses the impact of technological change on the role and duties of technical processing personnel, the nature of library service, and existing organizational structures. (CLB)

Discusses the need for administrators of library technical services to be leaders, if they are to cope effectively with changing technologies. The ability of leaders to effect change, apply critical thinking skills to problems, plan, and motivate staff is examined in terms of the development of technical services. (7 references) (CLB)

Describes management experiences at University of California--Los Angeles (UCLA), University of Minnesota Biomedical Library, and California Institute of Technology. Discussions include development of ORION (UCLA's online technical processing and information system); organizational changes occurring as result of large-scale automation;…

Presents 101 variables for use in developing a microcomputing profile and determining the type of microcomputing management appropriate for a library. Variables are presented in 16 categories, including the larger institutional, library, and financial profiles; administration's stance on microcomputing; user profiles; training and support for…

Reports on a survey of university libraries that gathered data on the effects of replacing an existing automated system with a new one, i.e., NOTIS. General library automation and management statistics are reported, changes in staffing patterns and personnel are described, changes in organizational structure are discussed, and training needs are…

Describes technological and societal changes affecting libraries and advocates for transformational leadership. Strategic planning, creativity, innovation by substitution, intrapreneurs, gender differences, changing metaphors, risk taking, and communication are discussed; and the difference between managers and leaders is explained. (Contains…

Discusses changes that are occurring in academic libraries as they try to keep up with the growth in sources of information. Topics discussed include acquisitions; interlibrary loan; new technologies in libraries; library expenditures; library staff; collection development; and the need to redefine the library's role to that of an information…

Examines issues of leadership as they relate to the new organizational structure in the University of Arizona library precipitated by the current economic crisis, changing information technology and automation opportunities, and changing user needs and expectations. Implications for user services are discussed, including needs assessment and…

Describes the development of California Institute of Technology Libraries' local database of articles from science and engineering journals and its integrated document request and delivery feature. It is noted that not all journals received by the libraries are in the database, backfiles are limited, and coverage is not comprehensive. (five…

This theme issue presents eight articles that discuss managing changes in technical services in academic, research, and public libraries. Topics discussed include new technological products and services; personnel; budgeting; planning; online library systems; the relationship with public services; organizational structures; bibliographic access…