An automated retrieval system, adapted from a commercial warehouse application, has been installed at Georgia Southern University and has been well accepted by patrons and library personnel due to its reliability, efficiency, cost-effectiveness, and responsiveness. (Contains 1 figure.)

In the summer of 2004, Georgia Southern University began a library construction project that was to last 4 years. An important aspect was the installation of an Automated Retrieval System (ARC) to house a substantial portion of the library collections so that more space could be available for students, faculty, and the services to meet their…

In 2004, Sampson-Livermore Library at The University of North Carolina at Pembroke, began circulating laptops to its patrons. After a small pilot project, full-scale implementation occurred and the service proved to be very popular. Policies and procedures were adjusted at several steps along the way to accommodate lessons learned from the…