This paper maintains that staff needs which are both implicit and explicit within the automation-laden technical services work in a library setting most often do not receive adequate attention from the library's supervisory staff. It argues that analysis of problem areas within a given unit in the library can better promote positive strategies for…

Lists computer programs selected on basis of following criteria: (1) applicability or easy adaptability to academic or research library environment; (2) operative on three microcomputer brands found in academic and research libraries; (3) good or excellent reviews appearing in software magazines; (4) price ranging from $50-$350. Vendor addresses…