A multiple methods study was conducted over three academic terms during the 2015 fiscal year at Santa Clara University Library to assess the impact and value of overnight library hours. A survey was conducted after midnight during times the Library was open 24 hours, five days a week (24/5), the last two weeks of the quarter. The survey was…

We have now reached a tipping point at which electronic resources comprise more than half of academic library budgets. Because of the increasing work associated with the ever-increasing number of e-resources, there is a trend to distribute work throughout the library even in the presence of an electronic resources department. In 2013, the author…

Libraries are the central resource for supporting faculty and students in their research and information needs, both physically and remotely. This essential role of libraries and library faculty has remained consistent amid significant technological and pedagogical changes within the community college system. As librarians continue to determine…

Strategic communication is not solely the remit of library managers and directors, but is the product of internal culture and engagement with the organization's brand. Libraries need to communicate strategically, in order to demonstrate to individuals across the organization that their message is on point, and that they understand, are committed…

Are librarians preoccupied with the future? There are countless books, articles, blog posts, webinars, and conference presentations filled with speculation about what libraries will become. This is understandable with the emergence of new roles for libraries and librarians as we determine our identity across the digital landscape. This essay…

In this article, the author presents observations learned while "on loan" from Northwestern University (NU), Evanston, Illinois, to the campus library in Doha, Qatar, (NU-Q) Middle East. The author's ongoing experience is helping her see how important global exposure can be to a library professional's attaining a deeper and wider level…

How can academic libraries ensure their standards collections meet the teaching and research needs of science and engineering faculties? Nowadays, most academic libraries face financial constraints that greatly impact collection development. This article documents an academic library's experience with standards collections and the investigation…

Changes and innovations in higher education learning and teaching acted as a catalyst for rethinking the way in which service was delivered to library clients at Australian Catholic University. The Single Service Point was piloted at one campus library in 2014 to develop a best practice approach to service delivery. The merging of cultures within…

This article describes the planning process and implementation of a single service point at Yale University's Sterling Memorial Library. While much recent scholarship on single service points (SSPs) has focused on the virtues or hazards of eliminating reference desks in libraries nationwide, this essay explores the ways in which single service…

Understanding motivation in the workforce is a crucial step toward creating a dynamic work environment that enriches and fulfills workers. This research stems from LIS management class discussions on the topic of motivation and highlights the need for radical shifts in management approaches to motivation in information organizations. Our analysis…

The role of the academic library has shifted from developing book collections to serving the information and technology needs of students and faculty. The needs of library users change more quickly and unpredictably than the needs of books, and library directors have pushed beyond the traditional incremental approach to library development to…

"portal: Libraries and the Academy" has as its mission to address library and information services in a campus-wide context, focusing on librarians' engagement with learning services, joint technology initiatives, cross-disciplinary and cross-functional research, faculty partnerships, and scholarly publishing and public policy, but…

Two academic libraries undergoing significant organizational changes were the location for a project that researched how staff members and subunits of the libraries made collective judgments, negotiated what is sometimes called the "landscape of practice"--the collective body of knowledge of their profession--and thus came to collective…

This study concerns administrative support provided to encourage the research and publishing activities of academic librarians working in Association of Research Libraries member libraries. Deans and directors of these libraries were asked to respond to an online survey concerning the support measures that their libraries provide, as well as their…

This essay notes the emergence of learning as a key factor in academic library planning. It argues for an improved, learning-oriented planning process by noting the dangers that arise from the priority usually given to fixing dysfunctional space and from the traps of mistaking the "things" of learning for learning itself and of thinking…