In academic libraries, neither technical services, public services, nor administration has escaped the impact of online information systems. Online catalogs, network systems, interlibrary lending, database searches, circulation control, automated technical processes, and an increasing number of non-book materials are part of a technological…

This paper reports a self-study undertaken at Cornell University's Albert R. Mann Library to explore appropriate public services for an agricultural research faculty. The study took place over a 22-month period and involved a literature review, development of a questionnaire, administration of the questionnaire, an experimental period of…

This self-study--part of a series of studies conducted at Michigan State University Libraries--was designed to elicit information regarding non-use of the library by members of the academic community. A telephone survey questionnaire was administered to a stratified systematic sample of students and faculty members, and 1,269 students and 211…

Describes the emerging position of electronic services librarian. Explains how the position was created to meet the demands of OPACs (online public access catalogs), computers and CD-ROMs, the Internet, and multimedia applications in academic libraries. Topics include the gap between user services librarians and technical specialists, hiring…

Discusses three major roles of the academic library reference department manager: managing reference personnel, including training, communication, performance evaluation, and conflict resolution; implementing new technologies, including assessment of users' needs; and leadership and planning for future changes, including strategic planning,…

Seven articles discuss the competencies needed by library and information science school graduates. Surveys of needed competencies are compared, a model of the information activities of a research library of the future is proposed, staffing and educational requirements are discussed, and a need for new philosophies of user services is suggested.…

Considers the future of academic libraries in five main areas: (1) funding; (2) buildings and space, including storage options for print and nonprint materials; (3) library materials, including electronic journals and monographs, video, computer software, government information, resource sharing, and workstations; (4) staff, including the roles of…

This theme issue presents eight articles that discuss managing changes in technical services in academic, research, and public libraries. Topics discussed include new technological products and services; personnel; budgeting; planning; online library systems; the relationship with public services; organizational structures; bibliographic access…

Discussion of cooperative educational programs explores the increasing interaction between college libraries and high school students and teachers. Strategies to assure success are suggested, including determining and planning for libraries' and students' needs; defining organizational structures; forming new communication structures; and holding…

In the past, serial cancellations and storage decisions focused primarily on print resources. With the addition of electronic resources, librarians in large research institutions must now manage an integrated collection of both print and electronic formats. Explores the impact of electronic resources on decision decisions. Identifies criteria for…

Written by library professionals in the United States and Canada, this book examines issues affecting community college librarians in urban, rural, and suburban settings. The 10 articles included in the book are: (1) "Patterns of Excellence," by Rosanne Kalick, which reviews the history of community college libraries and discusses achieving…

This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…

In 1992 the Association of Research Libraries (ARL) surveyed administrators in member libraries regarding resource strategies of the previous three years. This paper summarizes revenue activities, adaptive tactics, and budgetary practices reported by 87 Canadian, U.S. private, and U.S. public university libraries and establishes a baseline for…

Describes beginnings, objectives, services and future developments of OhioLINK, the network for over 50 Ohio colleges and universities. Discusses the funding crisis and proposed solution; OhioLINK features (Central Catalog, inter-institutional patron online borrowing, core databases, document delivery, Internet connection, electronic journals, and…

Reports the results of a survey of shared library facilities and describes some typical organizational and management structures. Effective organizational models are discussed. In general, the survey found that there are significant cost savings and service enhancements resulting from a shared facility arrangement along with some additional…