Presents a model that can accommodate staff preferences when determining a reference desk schedule using a microcomputer, the Lotus 1-2-3 spreadsheet software, and the linear programing software LP83. (eight references) (MES)

An Association of Research Libraries survey of Alabama public university libraries revealed that disabled populations on campuses were not being served; 27 questions were divided into categories of general information, management and training, space, and general services. Reasons for lack of preparation included lack of knowledge and funding. The…

Provides background on the Americans with Disabilities Act (ADA) and presents guidelines for library compliance, including read the legislation; designate an employee as ADA coordinator; evaluate current policies, services, and facilities; implement changes; provide training for library staff and related groups; and solicit feedback from disabled…

Discussion of stress in library reference departments focuses on stress caused by CD-ROM reference tools. Topics discussed include work overload; nonreference duties; patron attitudes and behavior; staff attitudes; the need for proper staff training; and the need for library administrators to be sensitive to reference staff needs. (LRW)

Describes recent changes in the District of Columbia Public Library. Highlights include the search and appointment of a new director; financial problems; past managerial problems; needed technology updates; the impact of municipal government problems; and a sidebar with a biography of the new director, Molly Raphael. (LRW)

Discusses digital libraries and Web site design issues. Highlights include accessibility issues, including standards, markup languages like HTML and XML, and metadata; building virtual communities; the use of Web portals for customized delivery of information; quality assurance tools, including data mining; and determining user needs, including…

Discusses operational, organizational, and technological developments that are transforming the workplace; describes the concept of knowledge worker and the information utility model; considers how these factors provide opportunities for library administrators and other information resource management professionals to improve user services; and…

Describes characteristics of core competencies. Examines the competencies a librarian should possess. Discusses types of competence and reviews advantages of developing and improving core competencies. Looks at core competencies in terms of the major service areas of public libraries. Presents several steps for building core competencies.…

Reflects on the outcomes of a project undertaken in 1997-98 and examines issues relating to the development of the managerial expertise that underpins the library and information services in Latin America and the Caribbean. Reviews the literature, summarizes results of surveys of schools of Librarianship and Information Sciences and a small…

Discusses the adaptation of existing buildings for public libraries in Kenya by the Kenya National Library Service. Topics include the role of the community; determining the suitability of adapted buildings from a library management perspective; and recommendations, including updating standards, increasing the number of professional librarians,…

Reflects on implications of phases one and two in the United Kingdom's Electronic Libraries Program (eLib). Discusses the four components of the third phase which includes the merging of print and electronic resources in the hybrid library. Discusses managerial lessons learned. (AEF)

Drawing on recent experience and observation in New South Wales, this paper describes issues facing authorities, planners and librarians who are working on public library building projects. The author emphasises the need for all involved to focus not just on traditional good design principles, but also on user needs, consulting the community,…

Designing curricula around the standards, with clearly delineated strategies, expectations, and evaluative procedures, is thought to assure that growth in student achievement may be tracked. While this process can sometimes be nebulous, one thing is certain: clearly understanding what is involved in reaching a degree of excellence and determining…

Developing a library collection is one of the most important pursuits in medical librarianship. A library's collection is its foundation, and the collection is the central information resource upon which most library activities rely. Today's vision of the medical or health sciences collection must incorporate a broader range of materials,…

Jacksonville State University's (JSU) Houston Cole (HCL) Library has always provided access to required course readings through a reserve circulation system. Prior to 2002, this services was "print based," requiring students to photocopy materials held physically at the reserve desk in the library. In 2002, the library integrated the…