This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…

This survey was conducted to discover how extensively ARL (Association of Research Libraries) libraries are involved in formal, active programs of collaboration for collections management. Seventy ARL libraries completed a questionnaire focusing on all collections formats and a number of related collections management activities. Results indicated…

Papers from the joint meeting are assembled in this document. Each of the meeting's five program sessions featured presentations by a Standing Conference of National and Universal Libraries (SCONUL) director and an Association of Research Libraries (ARL) director. The presentations highlight perspectives from both sides of the Atlantic and are…

This SPEC (Systems and Procedures Exchange Center) kit is based partially on the results of a fall, 1984 survey of the 117 Association of Research Libraries (ARL) members to determine the extent to which they have reorganized staff and the role played by automation in planning organizational change. Particular attention was paid to the integration…

This paper explores issues related to the degree to which weight and emphasis are given in higher education hiring and promotion practices to research versus teaching and service. In particular it examines the special problems posed by research demands in traditionally non-research universities. Noting that one of the most significant…

Designed to serve both as an activity report on Office of Management Studies (OMS) progress during 1987 and a catalog of OMS services and products, this annual report focuses on the management of technology in a scholarly environment. Programs and services are reported in five sections: (1) Applied Research and Development (the Institute on…

Written in consultation with area school library/learning resource center specialists and university library science program faculty members, this handbook has been developed to assist librarians, information specialists, and instructional technologists in planning for the development of library learning resource centers in Iowa's area schools and…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

Discusses converting a school library into an integrated, effective technology center, including planning for library automation; evaluating the current collection; CD-ROM purchasing decisions; and online catalog and circulation systems. A sidebar considers the politics of automation, including staff, administration, and school boards. (LRW)

Reviews the Senior Library Assistants course at Abubakar Tafawa Balewa University Library (Nigeria). The following six subject areas included in the curriculum are discussed: (1) libraries, information, and society; (2) collection development; (3) organization of library materials; (4) reader's services; (5) preservation; and (6) library…

Provides a description and assessment of the merger of the government publications division and the maps division at the San Diego State University (California) library that was necessitated by budgetary constraints. The impact on patrons is discussed, including reference assistance, arrangement of materials, reference and circulation policies,…

These proceedings begin with four theme papers on civil rights, information technologies, the Information Society, and measures of success. Fifty-two contributed papers are then organized into seven broad subject areas: (1) academic librarianship (stereotypes of librarians, minority leadership, collegial leadership, curriculum reform, library…

This volume reviews current options for handling serials problems and clarifies fundamental issues in one of the greatest challenges confronting today's library and information science professionals. Focusing on the management of serials in libraries and the role of serials in scholarly communications, this book combines descriptive and…

This document reports the results of a follow-up survey of 34 Association of Research Libraries member libraries which was conducted in 1989 to measure changes that had taken place in the administration of computer files (CF)--previously referred to as machine readable data files--since the original survey in 1984. It is noted that this survey…

This report assesses the current stage of program development in the branch libraries of the Saint Lucia Public Library and Information System (PLIS), based on data collected during September-December 1997 using a branch library questionnaire, site visits, and informal surveys of library users. The vision and philosophical statements used to frame…