In this article, the author addresses the importance of having orientation for new librarians. During their crucial first few weeks on the job, the author claims, new librarians need as much hands-on, real-world training as they can get. If they are ushered to the information desk without an introduction to the staff interface of the catalog or to…

Are librarians doing all they can to ensure that customer services are delivered with the customer in mind? Librarians are great at helping, but we sometimes need help with identifying customers, defining their needs, developing services, and reviewing the processes behind the services. Fourth Generation Management provides new insight for…

Libraries are integrating Web 2.0 services into work practices, positioning themselves in online social environments, and deploying enhanced search and discovery tools. Collections conversely are not progressing to the same degree. Like many public services today, library budgets are stained. User-pay options are appearing in library systems,…

In 2005, the American Association of School Librarians' Independent Schools Section conducted a national survey of independent school libraries. This article analyzes the results of the survey, reporting specialized data and information regarding independent school library budgets, collections, services, facilities, and staffing. Additionally, the…

Purpose: The purpose of the paper is to describe the practical experience of managing e-books in an academic library. Design/methodology/approach: An overview of the three main e-book collections used (netLibrary, Taylor & Francis, and Ebook Library via Dawson) is provided, along with details such as the acquisition, cataloguing and…

With the pileup of responsibilities that range from programming to outreach to web management, more and more librarians are finding vendor-based book selection enticing. Most librarians see vendor-based selection as an option to relieve the pressure and still provide good collections to their patrons. However, using vendors to help facilitate…

In truth, many resources are removed from the collection because one parent complained, or in some cases, because it was feared that a parent would complain. It is, therefore, helpful when questions are raised about a resource to clarify the circumstances. In this article, the author discusses on what to do when resources are being questioned or…

Issues 266 through 282 of "Fast Facts" from the Library Research Service present data collected from libraries in Colorado and throughout the nation. Topics addressed in these "Fast Facts" from 2009 include interlibrary loan in academic libraries, public librarian salaries, book, newspaper, and periodical prices from 2004 to…

Libraries of government departments provide information to policymakers, to government staff and employees, and, sometimes, to the general public. It is essential that libraries of government departments are organised and managed so as to collect and provide the information most needed by government decision makers, government workers, and the…

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

Fewer employees, shorter hours, diminished collection budgets, reduced programs and services--all at a time of record library usage. In this book, library expert Carol Smallwood demonstrates that despite the obvious downsides, the necessity of doing business differently can be positive, leading to partnering, sharing, and innovating. This…

Evaluation of library service effectiveness is defined in terms of providing objective information to library policy makers and program managers on the effectiveness and cost of alternatives, as well as existing programs and services. The elements of policy and program evaluation are discussed and the need to view evaluation as a continuous…

Examination of several library legislation models developed to meet the needs of developed and developing nations reveals that our traditional notion of the library's role in society must be abandoned if we wish to reconcile its benefits to its costs. Four models currently exist: many nations, particularly Asian, have no legislation; most nations,…

Probes the contemporary definition of library resource sharing and outlines the attributes critical to such a program. Also considered are pressures for the adoption of resource sharing and roadblocks that might be encountered along the way. (JVP)

Presents a guide to for-profit library publishing of reprints, original manuscripts, and smaller items. Discussed are creation of a publications panel to manage finances and preparation, determining prices of items, and drawing up author contracts. (SW)