In this chapter, we explore the organizational units, projects, and support that exist for digital literacy within the Vanderbilt University Library system. We frame the chapter chronologically, starting with the efforts of the past, then moving toward the present efforts, and concluding with where future efforts are going.

This qualitative study explored cultural competence in two academic libraries at a major public research university in the Midwestern United States. Interviews with academic librarians, library administrators, and library staff examined the ways in which they conceptualize diversity and how these perceptions impact their daily practices. Findings…

Purpose: This study aims to examine the characteristics of scientific publications that address the management of higher education institution (HEI) libraries from a sustainability perspective, through a bibliometric analysis, to contribute to the development of knowledge and to identify opportunities for further research.…

Libraries at academic institutions have been involved in research data management services (RDMS) for more than ten years. Institutions have adapted their service models in response to funder, journal, and federal mandates that have consequently increased RDMS demand. However, institutions that hope to start or grow their services may have…

This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a wModel for…

This study examined how academic library deans and directors make sense of the experience of leading through the COVID-19 pandemic. Adaptive leadership served as a theoretical framework. Semi-structured interviews were conducted with ten academic library leaders from a variety of institutional contexts. Transcripts were analyzed using Interpretive…

In 2015, the Research and Instructional Services Unit of Meyer Library at Missouri State University was challenged to update and rethink the current service model and space. We had been operating in a traditional reference model, including a large, walkup reference desk that was staffed primarily by faculty librarians. After reviewing the…

This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

As the amount of online information continues to grow along with the changing landscape in higher education, academic libraries are facing changes where academic library leaders are navigating new challenges. Academic libraries provide different services depending on the institution. Institutions with fewer than 10,000 students were the target…

The role of the student worker is expanding in academic libraries. Their unique perspectives add valuable insights to the design and delivery of library services, project development, outreach activities, and operational planning. Student-workers gain internal and external benefits from working in peer-to-peer learning environments which also…

Women library professionals are greatly underrepresented in key leadership positions, especially in the developing countries. This study explored the women academic library leadership in Pakistan and investigated the major challenges faced by women leaders during their ascending to the top, the key indicator of their success, as well as the…

Using data for 2,717 journals and more than 9,000 acquisition opportunities, this study shows how journal prices vary by level of aggregation (single-journal subscription or full-text database), resource provider type (scholarly society, university press, other nonprofit organization, commercial publisher, or library vendor), and broad subject…

This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

This article seeks to understand the current state of the field of special collections library administration in the United States. Using a dataset gathered through publicly available information about special collections directors from the Association of Research Libraries (ARL), Independent Research Libraries Association (IRLA), and the Oberlin…

Accurate documentation is important in all library areas, especially as workflows change quickly to adapt to new technologies, policies, and practices. Many library faculty and staff use online tools and in 2019, the author conducted a survey to learn if and how colleagues use internal LibGuides to maintain accurate internal documentation. This…