When the author began his career as a school librarian, he took time to live with the collection and the school library the way it was inherited, with systems that were already in place. And during that first year, he observed. That period of observation and living with things as they were allowed him to start innovating and problem-solving from an informed position. It was a time that allowed him to see what glitches in the existing systems arose, and it was a time to plot--with intention--how to solve those problems, how to make the library more user-friendly and more accessible. This article shares those problems and solutions to help others create a better space for librarians and their patrons, or perhaps invites librarians to intentionally observe and seek out problems and solutions in their school library.