This policy directory was compiled to facilitate the processing of interlibrary loan requests among the libraries of the Capital District Library Council (CDLC). The information provided results from a questionnaire completed by the interlibrary loan staff of the CDLC libraries in December 1977. Interlibrary lending policies and reproduction…

This book focuses primarily on interlibrary loan, defined here as one library lending its materials to another library. A nationwide survey of mutltitype libraries was conducted and the results are reported throughout the body of the book. Each chapter is devoted to a particular aspect of interlibrary loan (ILL) and is followed by an extensive…

When this practicum was undertaken, Ricks College had no written policy governing its interlibrary loan service and was entering into a new service called facsimile transmission which had the potential of multiplying interlibrary loans greatly, thereby escalating existing problems and frustrations. Other libraries' policies were studied and…

Being "good enough" is no longer adequate for today's library and staff. Total Quality Management (TQM) is a system and philosophy which guides a unified effort towards delivering excellent goods and services. In this video, not available at ERIC, Connie Merritt shows how TQM helps all of a library's departments work together to satisfy…

Since no local library can meet the information needs of the community on its own, librarians and local policymakers must look to other existing agencies and channels for support. In every locale are agencies, organizations, and governmental and social service units that daily gather, compile, and disseminate information as one of their missions.…

Identifies library collection development as a high-priority activity and discusses collection development needs in terms of training, library policies and planning, resource assessment, and coordination among libraries. A method used for assessing collections and allocating resources is described. (CLB)

Thirty-two case studies illustrating problem areas and situations that develop in the modern environment of the electronic school library media program are presented for use by library science students and library/media center managers. Based on input from practicing librarians at the elementary and secondary levels, the studies are designed to…

The purpose of this guide is to help new librarians in Idaho get started at their jobs. It provides a basic overview of library administration, policy, procedure, activities, and services. The following topics are covered: library law; working with the board of trustees; formulating and writing policies and procedures; budgeting and finance;…

Administrators of public library youth services departments and managers of school library media centers often rely on broad sources for advice on managing their specialized youth services. This book is designed to assist youth services librarians in becoming well-versed in management skills crucial to the continued existence of quality service to…