The University of Washington (Seattle) developed an administrative process that integrates user needs assessment. The user-centered library is defined and assessment initiatives including policies, surveys, analysis of resource allocation, and professional development are discussed. (AEF)

Discusses how to develop library collections for Spanish-speaking users based on a presentation at the 1994 ALA (American Library Association) annual convention in Miami Beach (Florida). Highlights include selection and acquisition tools, reviewing media, vendors, keeping collections current, distributors and booksellers, administrative and…

Discussion of the connection between bibliographic instruction and collection development from a management perspective focuses on a project of data collection and analysis developed at the University of Colorado at Denver's Auraria Library. Information on individual disciplines is compiled and analyzed, and a needs assessment for bibliographic…

Revised by the Reference and Adult Services Division of the American Library Association, these guidelines outline factors to consider in seeking input on material selection for public and academic libraries. Topics addressed include the purpose of the guidelines, user groups, collection development, communication with users, and outcomes. (EA)

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…