Discusses how library administrators can use prospect and donor research for successful fund raising and institutional development. The techniques described include new technologies such as online services and CD-ROM products, creative donor group identification, use of zip codes, directories, and donor clubs. (EAM)

Discussion of formal assessment of library facilities highlights the postoccupancy evaluation as a tool in developing accountability in the design, planning, and construction of library buildings. Assessment of existing facilities is discussed; evaluation methods are described, including behavioral mapping; and a planning outline for evaluation is…

Presents the concept of building an effectiveness pyramid to align and utilize all major aspects of a library's organization to support and improve the effectiveness of the library. Describes the three levels of the pyramid and how they relate to library effectiveness: the individual; enabling skills and tools; and organizational structure and…

Explores the changing role of the library and the importance of developing a strategic technology policy. An approach to technology that includes a review of the technology base, continuing education, improved hiring practices, innovative organizational design, and greater involvement of libraries in research and development is recommended. (six…

This article is a condensed version of a presentation from the 1991 Public Library Association (PLA) conference that addressed the need for appropriate responses by libraries to changing ethnic and racial populations. Topics discussed include racism, cultural competence in the library profession, adjusting library services, effective leadership,…

Three papers on library budget priorities for the 1990s discuss (1) reallocating the budget to spend less on staff and more on collections and access; (2) budget concerns of public libraries, emphasizing the future role of libraries; and (3) the academic library perspective, including assumptions, evaluation, and new paradigms related to library…

Identifies the types of individuals engaged in financial activities with whom an acquisitions librarian at a university library may need to interact. Discusses why financial relationships with these individuals are important to acquisitions librarians and how these relationships can be established and enhanced. (JMV)

Discusses the concept of a virtual library. Current systems are described, as well as pilot projects; administrative concerns are addressed, including cooperative collection development and networking; work of the Coalition for Networked Information (CNI) is discussed; and the National Research and Education Network (NREN) is described. (17…

Describes the Intelligent Reference Information System (IRIS) at the University of Houston libraries which includes a local area network of CD-ROM databases and an expert system to recommend reference sources. Effects of IRIS on public services management, bibliographic instruction, and collection development are discussed; and network licensing,…