This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

Library long-term and strategic plans tend to employ top down approaches that can leave departmental staff feeling disconnected an unrepresented in the plan. In 2019, the Access Services Department at the University of Denver engaged in a long-term planning process. This process puts Access Services staff members at the center of the process. This…

A growing number of studies have reported that using open educational resources benefits students, but few studies have investigated academic impacts of adopting library-sourced eBooks as the course textbook. This mixed-methods study utilizes the Open Education Group's COUP Framework (Cost, Outcomes, Usage, Perceptions), which has previously been…

This case study explores the strategies used to redistribute materials among available shelves in a curriculum materials center after deaccessioning and relocation projects. The librarian estimated imposed fill ratios based on collection segments which were then mapped onto a floor plan to efficiently shift materials. The estimated imposed fill…

Baker Library at Harvard Business School is increasingly asked by the school's faculty to create custom digital information products to enhance course assignments and to find novel ways of electronically disseminating faculty research. In order to prioritize these requests, as well as facilitate, manage, and track the resulting projects, the…

A multiple methods study was conducted over three academic terms during the 2015 fiscal year at Santa Clara University Library to assess the impact and value of overnight library hours. A survey was conducted after midnight during times the Library was open 24 hours, five days a week (24/5), the last two weeks of the quarter. The survey was…

Two academic libraries undergoing significant organizational changes were the location for a project that researched how staff members and subunits of the libraries made collective judgments, negotiated what is sometimes called the "landscape of practice"--the collective body of knowledge of their profession--and thus came to collective…

This article describes a qualitative mixed-method study of students' perceptions of place and space in an academic library. The approach is informed by Scott Bennett's model of library design, which posits a shift from a "book-centered" to a technology supported "learning centered" paradigm of library space. Two surveys…

The research reported here is focused on a specific type of change in an organization: an innovation. In an empirical analysis of research libraries, it was found that five factors had a significant impact on the innovation performance of the library. These factors relate to the strategy, organizational structure, and leadership of the research…

Academic libraries continue to face funding pressures compounded by the need to provide students with access to electronic resources, both in journal and book formats. With space constraints and the need to repurpose library space to other uses, libraries must carefully examine the move to e-only formats for books to determine if the format makes…

The automation of a library that basically aims at improving the management of the library's resources and increasing access to these same resources by users has caught on so well in the western world that virtually all academic libraries in that part of the world have automated most of their services. In Africa, however, several challenges are…

University libraries have had to provide acceptable noise levels for many years and this pressure has not diminished in the twenty-first century. Library space has to be utilized to ensure noise levels are best managed. A study was undertaken across four university libraries in South Florida to determine how universities utilized their limited…

Special collections libraries collect and preserve materials of intellectual and cultural heritage, providing access to unique research resources. As their holdings continue to expand, special collections in research libraries confront increased space pressures. Off-site storage facilities, used frequently by research libraries for general…

This study examines perceptions of provosts from Canadian research-intensive universities regarding their institution's academic libraries. Interviews conducted with nine provosts explored how they perceive academic libraries in terms of alignment with institutional mission, how they envision the future of their libraries, and what they interpret…

University College Dublin became the first library in the Republic of Ireland to trial patron-driven acquisition (PDA) as a collection development tool in 2013. A total of 42% of UCD Library's book budget was allocated to the project, which included both electronic and print books. This article describes the twelve month project from the tender…