Library public services staff have primarily focused on providing services through interactions with their users. Although service quality and customer satisfaction are important in the delivery of these services, the emphasis and nature of the work have often been influenced by a library-centric philosophy rather than a user-centric philosophy.…

Automated storage/retrieval systems (ASRSs) are playing an integral part in today's library operations and collections management. Eastern Michigan University installed an ASRS as part of the new Halle Library, which opened in May 1998, to provide "storage" for up to 800,000 items. Over the past 10 years our policies and procedures have…

The Michigan Library Trustees Manual covers the following topics: (1) characteristics of a good public library, (2) characteristics of good library trustees and boards, (3) responsibilities and duties of trustees in relation to those of the library, (4) planning and policymaking, (5) board meetings, (6) sample by-laws, (7) budget and finance, (8)…

This handbook offers guidance to library personnel in planning and evaluating Library Services and Construction Act (LSCA) grant programs. It was developed for use in the intermediate stages of identifying uses for real or potential funds, rather than as a tool for preliminary needs assessment or for preparing an LSCA grant application. The steps…

Intended to serve as suggested guidelines for library and information services in state agencies, this manual was prepared for use by administrators, librarians, and other agency staff. The first section provides information for the agency director on state agency libraries and their administration, personnel, the librarian's role, facilities and…

Prepared by the state librarian of Michigan, this compilation of laws is intended to help librarians, government officials, and citizens familarize themselves with the many state statues that affect the operation and development of libraries in Michigan. The document includes excerpts of laws pertaining to public libraries, school libraries,…

This handbook was assembled to aid Michigan communities in the establishment of district libraries, or libraries formed by united efforts and resources of two or more municipalities. Two major areas are covered, establishment and funding. The "Establishment" section outlines steps involved in the process, sample resolutions of…

This manual contains information about the Michigan Documents Depository Library Program as administered by the Library of Michigan, a brief history of the program, the types of publications distributed, and guidance on handling and processing depository shipments. The first section briefly outlines the history of the Michigan documents depository…

Developed to provide library directors, staff, and board members with information for performing accounting and financial management functions, this guide answers frequently asked questions, describes common practices and processes, provides examples and suggested formats for selected financial reports, and identifies issues that may require…

The first of the two reports presented here begins by listing the members and alternate members of the Michigan State Legislature; members of the Library of Michigan Board of Trustees; and Library of Michigan officials. A directory of the state's 16 public library cooperatives is also provided, together with maps showing their geographic…

The following information is provided in this annual report: names and positions of 1996 Board of Trustees members, Library of Michigan Foundation 1996 Board of Directors, legislative council, alternate members, and Library of Michigan staff; the library mission; a list of 10 major administrative tasks conducted in 1996; service and technological…

This manual is designed to give public library trustees basic information on the structure of library service in Michigan, with emphasis on the trustees' major areas of responsibility, in order to help trustees understand and fulfill their obligations. In particular, the "Action Checklist" at the end of each chapter is designed to assist…

The Library of Michigan is the official state library agency of Michigan. This annual report, covering calendar 1997, provides the following information: names and positions of members of the Board of Trustees and members of the Board of Directors, as well as legislative council and alternate members; the Library mission; accomplishments of the…

This manual is designed to give public library trustees basic information on the structure of library service in Michigan, with emphasis on the trustees' major areas of responsibility, in order to help trustees understand and fulfill their obligations. In particular, the "Action Checklist" at the end of each chapter is designed to assist…

ARL is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). ARL reports on current issues of interest to academic and research library administrators, staff, and users; higher education…