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Riggs, Donald E. – Journal of Library Administration, 1987
Presents a model which merges the concepts of entrepreneurship with those of strategic planning to create a library management system. Each step of the process, including needs assessment and policy formation, strategy choice and implementation, and evaluation, is described in detail. (CLB)
Descriptors: Entrepreneurship, Innovation, Library Administration, Library Planning
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Riggs, Donald E. – Journal of Library Administration, 1988
Describes the dimensions and components of expert systems and their applications in libraries. Discussion of ways in which the productivity of library public services could be improved by using expert systems focuses on reference and bibliographic instruction applications. (four references) (MES)
Descriptors: Expert Systems, Library Administration, Library Automation, Library Instruction
Riggs, Donald E. – Library Administration & Management, 1993
Discusses the use of total quality management (TQM) principles in libraries. Topics addressed include commitment from the library director; strategic planning; training needs for library staff; the identification and selection of targeted areas that would benefit from TQM; quality improvement teams; analysis; proposed solutions; and evaluation…
Descriptors: Evaluation Methods, Library Administration, Library Directors, Library Personnel
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Gothberg, Helen M.; Riggs, Donald E. – College and Research Libraries, 1988
Describes a survey that evaluated time management practices among directors of large academic libraries. Factors such as the ability to delegate authority, leadership style, and the most common time wasters are discussed, and topics are suggested for further research. (19 references) (Author/CLB)
Descriptors: Academic Libraries, Efficiency, Leadership Qualities, Library Administration
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Riggs, Donald E. – Journal of Library Administration, 2001
Discusses the need for strong leadership in libraries. Topics include the distinction between management and leadership; myths about leadership; leading change; expected qualities of effective leaders, including creativity, innovation and entrepreneurship, planning, and communicating; and librarian's opportunities for leadership development. (LRW)
Descriptors: Change Agents, Communication (Thought Transfer), Creativity, Entrepreneurship
Gothberg, Helen M.; Riggs, Donald E. – 1986
This study was undertaken to generate and analyze survey data for evaluating time management practices among directors of large academic libraries. Questionnaires were mailed to 194 library directors and the 159 survey respondents (82%) provided information about their experience and other characteristics; how they allocate their time; to what…
Descriptors: Academic Libraries, Higher Education, Job Performance, Library Administration
Peer reviewed Peer reviewed
Riggs, Donald E. – College and Research Libraries, 1992
Academic libraries, pursuing excellence in their products and services, are a natural entity for total quality management (TQM). Basic TQM principles include making decisions based on objective data, respecting people and their ideas, empowering all library staff, focusing on the process, and doing the job correctly the first time, all to benefit…
Descriptors: Academic Libraries, Higher Education, Library Administration, Master Plans
Peer reviewed Peer reviewed
Riggs, Donald E. – Journal of Library Administration, 1988
Discusses the need for administrators of library technical services to be leaders, if they are to cope effectively with changing technologies. The ability of leaders to effect change, apply critical thinking skills to problems, plan, and motivate staff is examined in terms of the development of technical services. (7 references) (CLB)
Descriptors: Change Agents, Critical Thinking, Leadership Qualities, Library Administration
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Riggs, Donald E. – College & Research Libraries, 1997
Discusses users' expectations of academic libraries and suggests that a commitment to making the library a learning organization will result in improved library staff and strengthened services. Topics include technological changes; the role of innovation in learning organizations, including systems thinking, mental models, and team learning; and…
Descriptors: Academic Libraries, Expectation, Higher Education, Innovation
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Riggs, Donald E.; Sykes, Vivian M. – Journal of Library Administration, 1993
Describes technological and societal changes affecting libraries and advocates for transformational leadership. Strategic planning, creativity, innovation by substitution, intrapreneurs, gender differences, changing metaphors, risk taking, and communication are discussed; and the difference between managers and leaders is explained. (Contains…
Descriptors: Change, Futures (of Society), Innovation, Interpersonal Communication
Riggs, Donald E. – 1975
The literatures of library science and management were searched for material concerning the history of centralized processing of library materials and the Planning-Programing-Budgeting System (PPBS). Literature on the history, major components, and advantages of PPBS was reviewed and features of PPBS such as comparison of alternatives, zero-base…
Descriptors: Administration, Centralization, College Libraries, Cost Effectiveness
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Riggs, Donald E. – Journal of Academic Librarianship, 1997
Changing services, technologies, organization, and ownership and access policies in academic libraries will bring new management and leadership techniques. Reviews literature examining change, management creativity, learning organizations, Total Quality Management, technological advancement, internationalization of higher education and global…
Descriptors: Academic Libraries, Administration, Annotated Bibliographies, Budgeting
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Riggs, Donald E. – Journal for Higher Education Management, 1992
A discussion of academic library management during retrenchment looks at a variety of issues, including staffing needs in the labor-intensive library environment, acquisitions budgeting, interlibrary cooperation (ownership vs. access to resources), entrepreneurship and strategic planning for problem solving, and use of total quality management…
Descriptors: Academic Libraries, Access to Information, College Administration, Higher Education