What do Google Maps and a library's Online Public Access Catalog (OPAC) have in common? Google Maps provides users with all the information they need for a trip in one place; users can get directions and find out what attractions, hotels, and restaurants are close by. Librarians must find the ultimate OPAC that will provide, in one place, all the…

For two professions so committed to meeting the needs of readers, publishers and librarians have distinct cultures. Put simply, one culture is all about developing and selling books; the other is about sharing them and fostering a culture of reading. But there is another basic difference, too. Publishers work closely with authors and use sales…

People live in an era of social, enterprise-oriented, and increasingly cloud-based technology; a dramatic shift away from stand-alone isolated silos that previously dominated. Computing systems can flourish today only when built to easily exchange data and services. An application that stands alone may provide practical functionality but may not…

As cultural institutions begin to share physical and human resources, and as new technologies reshape approaches to access and preservation, educational programs must respond in kind. However, it is important to ask in what ways the current convergence of libraries, archives, and museums marks a return to tradition rather than a departure from it.…

When the author went to the Frankfurt Book Fair in mid-October in search of an ebooks update story, he learned from vendors that, in a decade-long struggle to grasp a foothold, ebooks are finally coming of age in libraries of all kinds. Though ebook's past may have been one of false hopes and nonstarts, according to all accounts, it was the…

The first sale doctrine says that after a copyright holder first sells a copy of his or her work, the new owner may do whatever he or she pleases with that copy (assuming that use is legal). This concept came up through common law and was eventually codified in the Copyright Act of 1976. In 2010, two cases were working their way through the U.S.…

As library collections increasingly become digital, libraries are faced with many challenges regarding the acquisition and management of electronic resources. Some of these challenges include copyright and fair use, the first-sale doctrine, licensing versus ownership, digital preservation, long-term archiving, and, most important, the issue of…

Ireland has a rich and long history. It is a land of fable and of strife, from the legendary warrior Fionn Mac Cumhaill (anglicized as Finn McCool) and the god-like Tuatha De Danann to the potato famine and the more recent Troubles. In the last decade, Ireland has experienced an economic boom and assumed a new place in the political landscape via…

This publication follows the tradition of publishing selected papers from Pacific Islands Association of Libraries, Archives and Museums (PIALA) annual conferences. This 19th annual conference was held in Pohnpei, Federated States of Micronesia, November 16-21, 2009. The volume begins with a listing of the members of the PIALA 2009 Planning…

There are plenty of products out there for making information accessible to all users, but how can administrators and managers determine which are the most practical and economical for their particular library? Mates, former director of the Ohio Library for the Blind and Physically Disabled, strips away the technical jargon and introduces dozens…

Library customers have more remote information choices than ever before, so we must ensure that when they do come to the library, they experience a welcoming environment, a high standard of service, and receive equitable levels of service across campus. Developing a customer service program was a logical next step to reinforce the ongoing…

Purpose: This paper aims to examine the experiences of new users of Second Life in order to identify potential barriers and attractors to the expansion of the userbase and therefore the market for in-world information services. Design/methodology/approach: A multi-faceted methodological approach was taken utilising two questionnaires (pre- and…

The study is an evaluation of an employability training programme provided by Inverclyde Libraries in West Central Scotland and the role of information literacy within the training programme. Inverclyde is an area with high unemployment and pockets of multiple deprivation. Modern, applicable skills are also lacking. The findings are based on…

State library agencies (StLAs) provide key leadership for library services planning and development in each state. Their structure and governance varies widely across states; StLAs are located in various departments in state government and they report to different authorities. This research brief gives an overview of the revenues, expenditures,…

Quora (www.quora.com) is a contemporary, web-based take on reference. Users post questions within Quora and other users answer the questions. Users can vote for and against answers (or not vote at all). It is users asking questions of friends and strangers and then sorting through the results. If the model sounds familiar, it's because it is.…