Outlines costs and benefits to the user of the library as an information channel and notes the implications for library organization in terms of pricing and multiple services. (MBR)

Describes what is happening concerning developmental information service guidelines published by the Reference and Adult Services Division (RASD) of the American Library Association (ALA) in 1976 and discusses evaluation guidelines for reference/information services of libraries. (Author/JD)

Excellent public relations come from excellent library services. (Author)

As congressional library supporters retire, establishing new commitments for library services and funding is a priority for advocates. Highlights retiring library champions in Congress, their contributions, and current congressional librarian, Representative Major Owens. Suggests ways to secure more support--educating legislators about libraries,…

Often, because of political reasons, a library's site must be designed within the frame of another organization's. In this article, the author, the e-services librarian for the Marin County Free Library in San Rafael, California, details her experience of designing a library website within the frame--and within the rules and limitations--of the…

Library, services for teens are often less than stellar. Although some libraries offer young adults wonderful programs and vibrant, inviting spaces, even the American Library Association admits that adolescents tend to be an "underserved" group. This article discusses what libraries can do to make them more meaningful to teens.

In this column, the author compares and contrasts the most popular scripting languages that are used to create truly dynamic service-oriented Web sites, building a conceptual framework that be can used as a starting point for specific server-side library projects.

The purpose of this column is to share information and ideas about how libraries, technology companies, content creators, vendors, and users can work together to make the world of information technology in libraries more accessible for everyone, including people with visual, auditory, physical, and learning challenges. It will discuss how these…

These pioneers set out to set up new communities in the virtual frontier. Now, more than 50 libraries serve as Web hubs for their local settlements. The communities we live in have changed over time. But no matter the size of the tallest building, no matter how advanced the infrastructure, they grew to that size from humble beginnings: a…

This article discusses the current environment of the ILS (Integrated Library System) plus add-ons tailored for electronic content and its future. It suggests that while the ILS may be mature, the supplemental products are not and the linkages among them are even less so. On the technical front, the recent interest in Web services gives reason to…

Regardless of whether cell phones remain the dominant platform or Wi-Fi becomes the prevalent platform, there are some things that libraries can do to improve patron service in light of evolving expectations, behaviors, and tools. People today are more nomadic, which leads to the very real possibility of having to deliver content not just to the…

The third Electronic Resources & Libraries (ER&L) conference gathered at Georgia Institute of Technology's Global Learning and Conference Center in Atlanta, Georgia, March 18-21, 2008. Over 360 attendees, from six countries and from 80% of the United States, represented their libraries and organizations resulting in a diverse and…

The Institute of Museum and Library Services (IMLS) is committed to bringing together museums and libraries across the country for conversations dedicated to developing a better understanding of the roles of libraries and museums as providers of public service to communities. The Future of Libraries and Museums in the 21st Century Planning…

Ten years ago, in 1996, poet and children's book author, Pat Mora began celebrating "book joy" by founding a children's book and reading day, El Dia de los Ninos/El Dia de los Libros or Children's Day/Book Day. Dia is modeled on National Children's Day Celebrations in Mexico held since 1925 when it was launched in conjunction with a…

While a positive attitude for librarians helps, there is a knowledge base and a research base in the field, a structured set of protocols, and a range of skills that have to be taught and practiced at the preservice level. In this article, the author discusses the importance for librarians to exude more enthusiasm about their work. She offers…