In this chapter, we explore the organizational units, projects, and support that exist for digital literacy within the Vanderbilt University Library system. We frame the chapter chronologically, starting with the efforts of the past, then moving toward the present efforts, and concluding with where future efforts are going.

Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services…

As libraries of all types and sizes continue to re-envision themselves to remain relevant in a rapidly changing information landscape, the single service point is visible evidence of this effort. In a complex environment, combining formerly disparate functional or service units is for many libraries both an innovative and effective way to manage…

Family engagement is a shared responsibility among families, educators, and communities to support children's learning and development. For families, it is about the knowledge, attitudes, values, and behaviors that enable children to be motivated, enthusiastic, and successful learners. For libraries, this means having respectful partnerships with…

Why is it such a struggle to define and capture measures that convey to decision makers the value of libraries' services and programs to the communities, campuses, corporations, or organizations? To be honest, there are a number of reasons for this struggle--all of which can be addressed and, most importantly, solved. First, one has to face…

This report presents strategies for providing efficient and affordable interlending of actual physical items from special collections for research purposes, as well as advice on determining if a loan is the most appropriate way to fulfill a particular request. Lending physical items ranks among the most divisive issues in the field of archives and…

In this essay, we embrace a vision of the future of academic libraries where librarians confront and creatively address the lack of racial and ethnic diversity within our profession and actively pursue a social justice agenda within our libraries and in the communities we serve. This future requires that we acknowledge that many of our current…

Purpose: The purpose of this paper is to compare the attitude of the managers of libraries located at Iran, Tehran and Shahid Beheshti Medical Sciences Universities' training hospitals, on the status of information technology (IT) in the mentioned libraries. Design/methodology/approach: This study employed a researcher-made questionnaire. The…

As library collections increasingly become digital, libraries are faced with many challenges regarding the acquisition and management of electronic resources. Some of these challenges include copyright and fair use, the first-sale doctrine, licensing versus ownership, digital preservation, long-term archiving, and, most important, the issue of…

Library customers have more remote information choices than ever before, so we must ensure that when they do come to the library, they experience a welcoming environment, a high standard of service, and receive equitable levels of service across campus. Developing a customer service program was a logical next step to reinforce the ongoing…

One of the first big shifts in how libraries manage resources was the move from print-journal purchasing models to database-subscription and electronic-journal purchasing models. Libraries found that this transition helped them scale their resources and provide better service just by thinking a bit differently about their services. Likewise,…

This article presents an excerpt of Library Journal's (LJ's) Movers & Shakers ideas on how to ensure a vital library for the future. Several identify a disconnect between what librarians and libraries do and what users think they do. Mending this gap, they say, would transform library recruitment and library support. While specific insights on…

The year 2009 will be remembered as one of angst, with the economy dominating news around the world. Few libraries were immune to the extraordinary financial pressures. The library marketplace by year's end was in a weakened position, with prospects of a long recovery at best. Concern persists that even deeper budget cuts will come when federal…

Library scholars and practitioners have frequently reflected on the various factors that in combination make up a hospitable library, but there has been little theoretical synthesis of the notion of the library as a place of hospitality. The hospitality industry provides a rich vein of theoretical material from which to draw definitions of…

For over a half a century, State Library Administrative Agencies (SLAAs) have played a key role in the development and delivery of library services in the United States. While the organization and responsibilities of these agencies vary from state to state, they have two things in common: state-level planning for library services and…