In the case of libraries, archives, and museums (LAMs), the concept of convergence has become commonplace in recent time. Convergence addresses both physical spaces and the services provided. What is currently known as convergence within these institutions, should perhaps more accurately be described as reconvergence, as "in the late 1800s…

Libraries often lack the in-house information technology (IT) expertise required to (1) implement mobile applications and related technologies (MAT); (2) attain maximum return on investment including patron satisfaction for using MAT; and (3) reduce reliance on expensive IT consultants. Based on secondary analysis of the experiences and advice…