During COVID-19, academic library employees pivoted to predominantly remote work. Associate deans, associate university librarians, and equivalent managers at the top 50 Association of Research Libraries (ARL) institutions were interviewed about benefits, challenges, pre-pandemic norms, necessary conditions, and the future of flexible work…

After earning her second Master's degree, the author decided to leave her twenty-plus-year tenured English as a new language teaching career in the New York City Department of Education (NYCDOE) to become the director of middle school and upper school library services at a K-12 independent school in New York City. It was the first year she would…

Academic libraries are fundamental in promoting equitable access to education but are often overlooked and underfunded. The COVID-19 pandemic amplified these inequities. This study investigates how 39 library deans and directors perceived decision-making by university administration during COVID-19's onset. Open-ended survey questions were sent to…

Access Service Departments are dynamic units that often thrive in an ever changing environment. This became more apparent as libraries across the world faced the outbreak of COVID-19. The Access Services Department of one mid-sized academic library was one of a handful of libraries in the state that remained open to serve patrons on campus. This…