ALA could move forward by becoming an association of libraries in fact as well as in spirit. (Author)

Few standards for reference services have appeared in the past, therefore guidelines for reference librarians at the University of Michigan--Dearborn library are offered. The guidelines presented are based upon reference standards prepared by the Reference and Adult Services Division (RASD) Standards Committee for the ALA Centennial Conference in…

This discussion of the development of library reference service standards and guidelines for service measurement highlights the work of the American Library Association (ALA) Committee on Standards, guidelines adopted by ALA's Reference and Adult Services Division, and efforts of state, public, and university libraries. Fourteen references are…

A general statement of standards designed to cover library services in a variety of health care institutions ranging from hospitals to home care programs is presented. Detailed outlines of activities with guidelines for the formulation of library programs suited to individual institution goals are provided. All health care institution libraries…

The International Year of the Child has provided a good time for librarians to begin to clear their sights, define what the real problems facing children's services are, and do all that is possible within their particular province to effectively serve children. (Author/CMV)

Prior to the meeting of the Committee for Higher Education and Research of the Council of Europe, library experts met to discuss shared cataloging in research libraries. Working papers by three of the experts are presented in this volume. The paper by Anneliese Budach on "The Duetsche Bibliothek at Frankfurt am Main and Its Contributions to…

This manual was developed to formalize Inglewood Public Library's existing policies and programs regarding library services to the Spanish speaking, and to define future program goals. The introduction discusses why such services have been initiated, why the manual was developed, and the potential benefits the manual has for library…

The work of the Federal Library Committee indicates that a group of librarians willing to work together on the solution of common problems can obtain the necessary resources and can be reasonably successful, providing they are endowed with goodwill, persistence, energy and imagination. (Author/MF)

The purposes of this study were (1) to determine the present status of library services in the state institution of Nebraska, (2) to examine the extent to which resources from outside agencies are being used, and (3) to prepare a report to aid in developing a state plan for improved library services to institutions. Included in the survey are…

This collection provides summaries of documents on which the policies of the Oklahoma County Libraries System are based, the "Statement of Purpose and Goals," and "Policy for Selection of Materials," as well as brief descriptions of procedures for materials selection and handling complaints or suggestions from patrons.…

The scope of this study included (1) reviewing the present plan for regional library development; (2) analyzing statutes affecting library organization and financing; (3) conducting a survey of the library collections, staff, and physical facilities presently existing; (4) compiling data on educational, social, and economic conditions in West…

A descriptive study was conducted employing questionnaires distributed to users and staff members. The adequacy of informational and instructional staff performances, their attitude toward patrons, and the relative proportions of reference and nonreference questions were explored. It was recommended to the staff that methods of performance…

The concept of total planning as applied in this presentation refers to planning as a part of library organization. It is felt that greater care should be taken at top-level planning to ensure that some proportion of the income and credit available is allocated to various services to allow departmental planning to be carried out effectively. This…

Discusses service standards (level of excellence or adequacy in performance of library service) and their incorporation in the accreditation process for hospital library service and academic health sciences libraries. The certification program developed for health sciences librarians by the Medical Library Association is reviewed. Fifty-nine…