Conflict management theory is illustrated in a series of hypothetical scenarios, typical of library situations. Each scenario is discussed in terms of a specific management theory and the theories are transposed into useful management tools by plotting each situation along relevant axes. (Author/AEF)

Presents causes and symptoms of "technostress," caused by rapidly changing technology in the workplace, as well as solutions for dealing with the problem. Discusses individual and organizational strategies and the importance of communication, training, and staffing; demonstrates the need for properly allocating resources, providing…

Discusses the need for libraries not only to recruit, but also to retain, diverse professional staffs. Topics include diversity as a multi-dimensional concept; creating an environment conducive to retention; ensuring equity in regard to promotion, professional development, and success; the tenure process in academic libraries; and mentoring…