Our research is a comparative qualitative study. The material has been gathered from the cities of Helsinki and Catania. The target cities showcase varied successes and models of smart cities. In the cities, key people involved in the smart city concept--with different kinds of professional backgrounds--were interviewed, both individually and in…

The purpose of this exploratory study was to investigate some of the kinds of formal and informal workplace training activities that workers with low literacy engage in from different parts of Canada and the United Kingdom. The study employed a multi-site case study research design with 31 employees and 18 instructors from seven different types of…

This paper describes in detail the narrative approach taken in a study of a particular facet of learning in the workplace--how people make sense of change. In unstructured in-depth interviews, employees were encouraged to tell their stories about their organisations, revealing details about the organisational culture and the ways in which this…