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Direct linkLinden, Ane Isabel; Bitencourt, Claudia; Muller Neto, Hugo Fridolino – Learning Organization, 2019
Purpose: This paper aims to discuss the contribution of knowing in practice (KP) to the development of dynamic capabilities (DC) in the context of health-care organizations. Design/methodology/approach: The authors develop a case study in a Brazilian hospital in three stages using the data collection techniques of interviews, focus groups,…
Descriptors: Health Services, Case Studies, Hospitals, Employee Attitudes
