Universities are increasingly turning toward data-driven technologies like data dashboards to support advisors' work in student success, yet little empirical work has explored whether these tools help or hinder best practices in advising, which is in many ways a relationship-based enterprise. This mixed-methods study analyzed whether and why the…

Academic advising plays an important role in students' decision-making in higher education. Data-driven methods provide useful recommendations to students to help them with degree completion. Several course recommendation models have been proposed in the literature to recommend courses for the next semester. One aspect of the data that has yet to…

This study addresses a gap in the literature regarding the implementation of digital strategies in educational institutions, particularly universities. Despite significant advancements in the development of digital strategies, there remains a lack of commitment and vision for their effective implementation. This study systematically reviewed the…