An organization's well-developed strategic plan and reputation can crumble in minutes if it mishandles key communications, particularly during crises. Today's leaders need to appreciate the value of professional public relations and how it helps organizational effectiveness by building strategic relationships, maintaining a favorable reputation,…

The book, in a three-ring binder format, is the final product of the Illinois Occupational Curriculum Project and was designed and field tested to assist local leaders with the various activities vital to the effective planning, implementation, and evaluation of career preparation programs utilizing a management by objectives approach. The first…

The workbook is a training tool designed to make the concept of program planning and budgeting available to small social agencies in a simplified and practical form. It begins with a glossary and an explanation of the Annual Program Budgeting Cycle, the basis for the process described. The first four chapters contain summarized material,…