This module allows the learner to examine the manner in which he/she interacts by providing a sample of possible interactions and having the learner demonstrate human relations skills by interacting with others. Role playing, group discussion, and feedback form the crux of this module. (MJM)

The purpose of this instructional kit is to provide secondary school teachers with activities and discussion topics to help students understand the nature of prejudice and how it conflicts with basic American values. The materials presented address seven educational objectives: (1) helping students understand that pluralism is a basic…

Twenty-four learning activity packets (LAPs) are provided for six areas of instruction in a cashier/checker program. Section A, Orientation, contains an LAP on exploring the job of cashier-checker. Section B, Operations, has nine LAPs, including those on operating the cash register, issuing trading stamps, and completing the cash register balance…

This module on interviewing and influencing skills is one of a set of six developed to prepare human services workers for the changing mental health service delivery system. Focus is on concepts and skills basic to competency in interpersonal relationships involving information gathering, recording information in the context of appropriate…

This competency-based instructional text focuses on preparing students for apparel industry positions at the career-sustaining and marketing specialist levels. It also includes materials to help students develop the competencies needed for entry-level and managerial positions. The text is divided into four units. Unit 1 contains a chapter…

One of thirteen individualized courses included in a marketing curriculum, this course is concerned with learning the factors which help mantain good relations among employers, employees, and customers. The course is comprised of two units: (1) Basic Human Relations and (2) Understanding Employer-Employee Relations. Each unit begins with a Unit…

This module on human relations skills is one of a set of six developed to prepare human services workers for the changing mental health service delivery system. Focus is on developing rapport and knowledge of self as a human service provider in order to develop effective interpersonal relations. Following notes on the target population (human…

One of thirteen individualized courses included in a marketing curriculum, this course covers training of employees, employee evaluation, motivation and morale of employees, and decision-making. The course is comprised of three units: (1) Employee Training, (2) Solving Human Relations Problems, and (3) Preventing Human Relations Problems. Each…

Prepared for an outdoor education program that features day trips to a rural camp in Ohio, this guide stresses environmental education and interpersonal skills. Written for grade five, the guide contains a student handbook for camp activities followed by a brief section for teachers. The introductory section of the student handbook states the…

Environmental education and interpersonal skills are stressed in this guide for an outdoor education program that features day trips to a rural camp in Ohio. Written for grade six, the guide contains a student handbook for camp activities followed by a brief section for teachers. The student handbook begins with the program goals, a map of the…

This self-instructional module, one volume of a series of competency-based modules in human relations skills for occupational specialists, is designed to help the specialist better understand how to use basic human relations skills with students and others. Other modules in this set of three are Human Relations Skills in Individual Interactions…

This instructor's guide and student activity packet (together with a slide/tape presentation not available here) comprise a module for the postsecondary office occupations education competency area of handling office callers and appointments. Modules for other competency areas are available separately (see note). The purpose stated for the module…

This color-coded guide provides a generic core employment skills and attitudes guide for special needs students that is appropriate for use in all occupational areas. The units should facilitate the mainstreaming of students with a wide variety of handicapping and disadvantaged conditions. The units are self-paced and contain hands-on materials,…

This guide contains six learning modules that together constitute a minicourse in corporate etiquette designed to give tech prep students the social skills and business etiquette skills needed to conduct a successful job search. The following topics are covered in the individual modules: social etiquette (making introductions, use of first names,…

This curriculum outline provides secondary and postsecondary instructors with detailed information on student learning outcomes for completion of the food services program requirements in the hospitality/tourism industry. A program overview discusses the aims of education; secondary school philosophy; and career preparation programs and their…