High rates of active student responding and opportunities to respond are considered best-practice instructional strategies for learning. Many educators in higher education have shifted from teaching primarily in-person to either a hybrid or an online format over the past decade. The global pandemic hastened further shifts from in-person to online…

Blended synchronous learning enables online learners to participate in class activities from geographically separated sites. Due to various challenges, however, online learners are often harder to be engaged and their engagement levels are lower than that of classroom counterparts. This review summarized and synthesized the challenges that led to…

The coronavirus disease 2019 pandemic has affected higher education institutions worldwide as they had to switch from face-to-face to online teaching almost overnight. This abrupt change made a huge impact on teaching, learning, and particularly, student engagement. This paper focuses on online social presence as an element of student engagement,…

There has been a movement toward pedagogies that employ student-centered learning (SCL) to increase student engagement and motivation. Our experience transitioning to remote teaching due to the COVID-19 pandemic provided an opportunity for us to observe how students used the chat function to take ownership of their learning. We used qualitative…

The Paper Chase model is a synchronous collaborative approach to manuscript development. Through a structured and team-based design, authors participate in a "marathon" of writing, editing, revising, and submitting their publications within a specified period. This active-learning approach is considered a high-impact practice by engaging…

Purpose: This paper aims to present a practical guide for designing effective synchronous online teaching to support student engagement. Design/methodology/approach: This practical guide was developed by drawing insights from literature and our own practical experiences. Findings: This paper developed BEST principles (i.e., Building positive…

Higher education students are attending online classes more now than ever in history. Many institutions have temporarily converted their traditional face-to-face to online classroom settings. This raises many challenges as it relates to having to rely on Computer Mediated Communication (CMC). A virtual learning survey was sent out to all First…

The need to quickly transition from face-to-face teaching using engaging, content-based activities to a new, online platform in just two weeks during the 2019 coronavirus disease (COVID19) pandemic, made it necessary to try to migrate familiar activities that the students enjoyed into a virtual classroom. The activity that proved to be the most…

This study explores how online instructors use different instructional strategies to engage learners, and the active learning indicators that they look for among their students. Additionally, it examines how modality--synchronous versus asynchronous--and instructor learner-centeredness relate to instructional strategy choices. Using a mixed…

The potential benefits and challenges of AI in the workplace are documented with public service facing a particular choice to leverage this tool to better communities. This article explores the use of generative artificial intelligence (AI) tools in public service education. As students prepare to enter public service, they need to gain the skills…

Faculty throughout the world abruptly adapted their instructional delivery approaches via technology during the spring, summer, and fall terms in 2020 due to the COVID-19 virus. While faculty used a variety of modalities to disseminate content, such as recorded lectures and online tests, many students who did not prefer online classes experienced…

The role of ChatGPT and higher-order thinking skills (HOTS) as predictors of physics inquiry among uppersecondary students has yet to be widely explored. Therefore, this research aimed to examine upper-secondary students' role in ChatGPT (convenience and quality (CQ), motivation and engagement (ME), and accuracy and trust (AT)) and HOTS as…

Purpose: This study aims to delve into the perspectives of educators on integrating ChatGPT, an AI language model into management education. In the current research, educators were asked to talk as widely as possible about the perceived benefits, limitations of ChatGPT in management education and strategies to improve ChatGPT for management…

The number of online courses in higher education is on the rise. However, empirical evidence elucidating best practices for synchronous online instruction is needed to best implement these courses. The research purposes were to examine synchronous online class sessions to (1) quantify interaction type, frequency, and rate, (2) quantify student…

With the increasing availability of synchronous video-based breakout rooms within online courses, a growing need exists to understand how to best leverage this technology for enhanced online education. To help address this challenge, this paper reports on a case study that explored student activity within online video-based breakout rooms via a…