This three-part book contains 17 chapters that seek to explore and establish the framework around which global organizations might embed their own corporate virtual university. Part 1: Design Issues, contains the following chapters: "Customer Orientation and Motivation: The Key to Effective Learning Organizations" (Gordon…

Upward mobility programs in the service sector for low-skilled, economically disadvantaged, and dislocated or displaced workers promote employment security, career development, and productivity. Two basic types of upward mobility programs are basic and job-specific skills training. Although 60-80 percent of all employer-sponsored formal training…

The following are expectations about employer-provided training: (1) the incentive to provide general training arises largely because of transaction costs in the labor market, despite adding value to a worker's productivity when working for a range of employers; (2)employers sponsor training in specific skills since they are likely to reap the…

A study examined processes of state training authorities, group training companies (GTCs), training colleges, and employers to ensure that apprentices/trainees (A/Ts) who are suspended or terminated due to lack of work have access to on-the-job training. Data on apprenticeship and traineeship commencements and cancellations were collected from…

In 1989, Valmont Industries, a global manufacturer of steel lighting poles, center pivot irrigation systems, and other technologies and Metropolitan Community College began to work closely to address the basic skills training needs of Valmont workers. This partnership provided a unique educational opportunity for both Valmont employees and the…

This publication discusses reforms in lifelong learning undertaken in the 11 states represented on the National Governors' Association Action Team on Lifelong Learning. It is a catalog of initiatives to create greater opportunities for youth and adults to obtain skills needed to compete effectively in a global economy. The reforms discussed in…

A study explored current practice in organizing and resourcing training and development (T&D) using survey responses from over 100 major private and public sector employers and case studies of T&D functions in 6 organizations. Business drivers for T&D were senior management as customers; diagnosis of training as "the…

Workplace learning, both formal and informal, is taking on an increasingly important role in the education and training of the workforce. Based on an analysis of recent research on workplace learning in Australia, in an 'ideal' workplace learning situation enterprises would have in place the elements outlined in the following key findings: (1)…

Training plays a major role in learning organizations. Training is an important tool for developing a productive workforce and fine-tuning operations, a major approach to helping people control or manage change, and a way of organizing information and experience so that employees can alter their behaviors on the job to their own and the company's…

A project developed a model curriculum to be delivered by computer-based instruction to teach the required literacy skills for entry workers in the health insurance industry. Literacy task analyses were performed for the targeted jobs and then validated with focus groups. The job tasks and related basic skills were divided into modules. The job…

This book documents the range of training programs that are being established by employers and unions; assesses porgram functioning and results; and offers insights for practitioners, scholars, and policy makers. An introduction (Ferman et al.) provides a general framework for thinking about union-management training programs and presents an…

Workplace literacy projects were established at Warn Industries, a winch and hubcap maker, and Oregon Cutting Systems (OCS), a producer of cutting edges supplying the timber industry by Clackamas Community College (Oregon). At Warn, project staff developed functional context materials, delivered instruction to a math class, and implemented a basic…

These 14 papers look at U.S. factories and workplace education programs to see what is expected of workers. "Hearing Other Voices" (Glynda Hull), argues alternate viewpoints are essential to create frameworks for understanding literacy in relation to work. "Discourses of Workplace Education" (Katherine Schultz) analyzes the discourse of new…

Research on Australian organizations in five industry sectors--building and construction, food processing, electronics manufacturing, retailing, and finance and banking--has identified these three key drivers of enterprise training: workplace change, quality assurance, and new technology. Operation of the training drivers is moderated by a range…

The evaluation report details the structure and outcomes of a workplace education program for members of the Amalgamated Clothing and Textile Workers' Union from May 1993 through March 1995, and assesses the program's design as a model for similar programs elsewhere. The program was designed to enhance workers' skills and meet personal educational…