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A Study of the Relationship between Personality Types and the Acceptance of Technical Knowledge Management Systems (TKMS)
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Sullivan, Maureen S. – ProQuest LLC, 2012
Technical knowledge management systems (TKMSs) are not achieving the usage (acceptance) and the benefits that have been forecasted and are therefore, not enhancing competitive advantage and profits in organizations (Comb, 2004, "Assessing customer relationship management strategies for creating competitive advantage in electronic…
Descriptors: Knowledge Management, Management Systems, Computer Software, Personality Traits