Illinois has enacted legislative policies to provide access to higher education and state funding opportunities for undocumented students. Public Act 093-0007, Illinois RISE Act, and Illinois House Bill 3438 all have implications for Illinois four-year public universities and community colleges. This dissertation focused on understanding the…

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) is a nonprofit, voluntary, professional association that relies on its membership to provide content, leadership, feedback, and financial support. The association promotes the well-being and advancement of professionals in the higher education community by engaging…

This article brings attention to a typology of enrollment knowledge possessed and enacted by contemporary chief enrollment officers. Interview narratives are used to reveal enrollment principles and associated actions--enrollment logics--that form enrollment discourses, which in turn shape the institutionalized presence of strategic enrollment…

There are increasing numbers of non-native English speaking applicants to Canadian universities (AUCC 2008a, 2010), which are committed to promoting linguistic and cultural diversity (AUCC 2008b). One result of this trend is that university admissions officers, as gatekeepers, are faced with a growing and potentially confusing array of language…

Increasing demands for accountability from both the public and the government have resulted in increasing pressure for higher education professionals to use data to support their choices. There is significant speculation that professionals at all levels of education lack the knowledge to implement data-driven decision making. However, empirical…

Communications between college admissions/records officers and the computer center can be enhanced by examining stereotypic ideas about computer personnel and operations, and increasing computer knowledge and the ability to communicate in this language. Barriers can be overcome either by interfacing with a computer-oriented assistant or through…