Training supervisor at Citibank accepts role as manager and considers aim to increase corporate earnings through cost-effective training. Based on an address delivered at the First Annual Training in Business and Industry Conference in New York, New York. (DS)

Article describes the changing concern from how to why for total organization development. (MM)

The uses of interactive video are explored through various case studies. They include cardiopulmonary resuscitation training for the Dallas American Heart Association, Ford Motor Company dealership training, employee training at the Los Angeles Plutonium Facility, and others. (CT)

A food service director for a YMCA camp offers advice on conducting yearly in-house training for camp cooks. Training resources could include a camp-specific training manual, training videos, training guidebooks, and demonstration of kitchen equipment. Health department issues should be covered during training. Kitchen resources from the American…

The traditional sales approach is "How can I get the customer to do what I want?" An alternative and more functional approach is, "How can I get myself to do what the customer wants?" (Author/MW)

In the National Institute of Education's Research and Development Utilization (RDU) program, individual linking agents assisted the schools participating in RDU projects to locate or generate information that would help improve their educational practices. To assess the training and support provided these field agents by the seven RDU projects,…

The document presents the results of a preliminary study on the development of job performance aids. Job performance aids are information devices which are applied in actual work situations to assist the worker in the performance of his task. The uses and advantages of job performance aids for the training of Navy personnel are discussed. In order…

A project of the Riverside Research Institute (RRI) provided training for 10 hard core unemployed for one year in four vocational skills: computer peripheral equipment operators, electronics technicians, machine operators, and draftsmen. Selection was based on at least an eighth grade verbal and numerical achievement level, tests, and interviews.…

This annotated bibliography contains 36 items on training of staff of law-enforcement personnel and police-community relationships. Most of the documents are from 1967-1970. Also included are instructions for ordering ERIC documents, and a list of ERIC/AE publications. (Author)

Some forecasts about the conditions and requirements that trainers will face in the 1980s are discussed. As increased knowledge does not assure increased ability to perform, trainers should emphasize competency development instead of knowledge transmission. Other trends mentioned are adult learning, diversified delivery systems, and work…

Presents a situation by response model that enables trainers to organize and simplify the planning, training, and application of making appropriate response choices. The discussion covers the possible uses of the model and the necessary steps involved in the creation of the model. (CLB)

Describes a survey of "Training" readers that asked: (1) Does your organization conduct basic technical skills training? and (2) If you do provide technical skills training, what subjects are you covering? Results are reported and discussed. (CT)

Presents results of a national survey of training and development executives concerning the state of U.S. employee training. Examples of the topics covered by the survey include corporate philosophy, staffing considerations, needs assessment, training participation, program topics, methods and materials, and program evaluation. (CT)

Describes results of a survey of "Personnel" readers and human resource managers and/or training directors concerning the nature of training in their firms. Answers concern kinds of training, methods and tools, perceived success of training programs, retraining and special programs, and entry-level skill development. (CT)

The chair of the Greater London Training Board discusses the board's achievements and problems. He discusses projects initiated by the board, how the board was developed and organized, board policies, suggestions for the future, and prognoses for the future now that the board has been refused refunding. (CT)