Since the 1993 Government Performance and Results Act, performance measurement systems based on short-term program outcomes have been increasingly used to assess the effectiveness of federal programs. This paper examines the association between program performance measures and long-term program impacts, using nine-year follow-up data from a recent…

This document includes comments on the adult provisions of the Workforce Investment Act (WIA), informed by research conducted with employers, employer organizations, and others on the strengths and weaknesses of the current workforce development system from the perspective of employers and low-wage, low-skill employees. Jobs for the Future is…

These case studies and analytic essays are intended to give the reader a richer understanding of when and how top managers succeed or fail in their efforts to use performance management (PM) systems to improve the functioning of federal, state, and local government in the United States (U.S.). The question mark in the title is intended to remind…