A training evaluation system should address four major areas: reaction, learning, behavior, and results. The training evaluation system at GPU Nuclear Corporation addresses each of these areas through practical approaches such as course and program evaluation. GPU's program evaluation instrument uses a Likert-type scale to assess task development,…

Education in U.S. industry and business is discussed, and the history of business-based education is traced to nineteenth century efforts to meet both the demands of productivity and the training of workers. After discussing the size and scope of efforts to train employees, reasons for corporate training are identified. Four dimensions of the…

Recent Australian research provides a solid body of evidence that training investments can yield very high levels of returns for firms across a range of sectors. It highlights these important factors about returns on investment (ROI): ROI come in many forms; immediate ROI are highest when training is highly focused; measuring ROI is not always…