Purpose: Given the exponential and massive technological disruption in work that Industry 4.0 will lead to, nowadays, authors and practitioners within the field of education and training are witnessing increased attention on the features of and threats to employability and integration in current labor transformations. The purpose of this paper is…

The first comprehensive national survey of all academic libraries in the United States which were conducting chat reference service was carried out to determine: what practices were being used to prepare personnel for chat reference service, what competencies were being taught, how and why training practices may have changed over time, and what…

Apprenticeship is one of several approaches to work-based learning (WBL). Apprenticeships have all the features needed to prepare workers for occupations that require extended study to attain competence. Apprentices begin with relatively simple tasks and progress to those requiring more complex skills. Apprenticeship has had a long history in the…

Cedefop's report "Learning while working: success stories on workplace learning in Europe" presents an overview of key trends in adult learning in the workplace. It takes stock of previous research carried out by Cedefop between 2003 and 2010 on key topics for adult learning: governance and the learning regions; social partner roles in…

Attempts to bring a practical emphasis to the subject of sales training guidance for both newer and more experienced sales trainers. Explores the potentials, procedures, and possible limitations of applying a strategic planning process within corporate sales training functions. (CT)

The author defines self-instruction as any training method in which the trainee has control over the pace and to some extent the conditions of his learning. He discusses requirements for application of self-instructional methods: knowledge component isolation, material relevance, adaptable entry point, knowledge transfer exercises, feedback…

Describes a study conducted to describe computer-based technologies and distance learning systems currently used in employee training and to determine which technologies will be used in future training processes. The competencies needed by trainers were also examined, including preferred sources of competency development. (15 tables) (Author/LRW)

Two surveys of rural paraprofessionals, teachers, and administrators in special education identified paraprofessionals' perceived training and support needs, current training requirements for special education paraprofessionals, and effective methods of providing training in rural areas. Results encompass demographics, extent and quality of…

A study was conducted to refine and coordinate occupational analysis, job performance aids, and elements of the instructional systems development process for task specific Air Force maintenance training. Techniques for task identification and analysis (TI & A) and data gathering techniques for occupational analysis were related. While TI &…

The theory of scientific management was established as a way to increase workers' productivity. The following are among the key principles underpinning scientific management: task simplification and division of labor boost productivity; management must control the planning of work down to its minutiae; and remuneration should be based on output.…

This study addressed a major concern expressed by the Director of Academies of The Human Employment and Resource Training (HEART) Trust/National Training Agency (NTA) Jamaica. Its purpose was to identify the entrepreneurial competency gaps that may exist between the desired behavior of training instructors and the behavior that presently exists…

This manual is designed to help supervisors perform their duties, whether in the public or private sector or in a community organization. It provides information to help supervisors understand the individuals with whom they work, orient new workers to their jobs, plan and organize the work to be performed, assign and monitor tasks, conduct…

This report synthesizes the findings of a study of continuing training policy in nine countries of the European Community: Belgium, Denmark, France, Germany, Italy, the Netherlands, Portugal, Spain, and the United Kingdom. The following are among the topics discussed: the study's objectives and methods; characteristics of new forms of work and…

This document contains three papers on human resource development (HRD) in Latin America. "Looking at the Literature on Workplace Democracy in Latin America: Factors in Favor and Against It" (Max U. Montesino) discusses selected issues related to workplace democracy in Latin America and identifies salient issues for further research,…

The application of frontline management training in the community and health services (CS&H) industry in Victoria, Australia, was examined through interviews with managers of 11 user and 11 provider organizations in the public and private sectors. The study focused on the following topics: (1) the appropriateness of the Frontline Management…