Introducing accessibility initiatives is increasing across academic libraries and effective library staff training is one of the factors for the successful implementation and continuity of any accessibility endeavours. This case study outlines the development of a training program to teach student library assistances to format scanned PDFs to be…

The first comprehensive national survey of all academic libraries in the United States which were conducting chat reference service was carried out to determine: what practices were being used to prepare personnel for chat reference service, what competencies were being taught, how and why training practices may have changed over time, and what…

This supervisor's guide to writing job training plans for new employees or for staff taking on new assignments covers the benefits to be expected from written training plans, suggests formats for plans, and includes worksheets for general orientation and job training and ideas for overcoming writer's block. Developed at the University of…

Developed in response to a trend toward using hourly students and library school graduate students at the reference desk, this training manual provides basic training for library staff involved in providing engineering reference services. It integrates traditional and electronic resources into a 10-unit, 6- to 8-week program of instruction. The 10…

A 1977 Association of Research Libraries (ARL) survey investigated how libraries were training personnel for routine tasks. Of the 73 responding libraries, more than 75% (58) reported that manuals and procedural guides, along with on-the-job training, were the main methods of instruction for technical skills. Accordingly, this kit on skills…

This kit is the result of a written request for sample materials from 35 ARL (Association of Research Libraries) members known to have active preservation programs. Twenty-three libraries responded, and of those, 16 contributed documents--some of which are included here. This kit contains: four preservation-related policy statements; 32 examples…

The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in…