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Kerr, Robert H. – Performance and Instruction, 1987
Discusses how performance technologists, or trainers, can provide more impact in reducing field performance deficiencies by gathering feedback from the field regarding training matters. A feedback generator is described that is expressed in terms of an algorithm and helps point to solutions to improve productivity. (LRW)
Descriptors: Algorithms, Feedback, Improvement Programs, Job Training
Broadbooks, Wendy J. – 1986
This paper describes the nature and scope of evaluation services provided within the training division of Arthur Andersen & Company, and highlights some of the evaluation results. The cycle of assessment began with a needs assessment study at the curriculum level. Curriculum planning was undertaken for first-year trainees in the Tax Division.…
Descriptors: Adults, Case Studies, Computer Assisted Testing, Computer Managed Instruction
