Purpose: The purpose of this paper is to guide decision-makers in the learning and development space with effective and efficient training transfer tools and techniques to facilitate workplace implementation of skills and knowledge disseminated during training interventions. Design/methodology/approach: Insights were drawn using a quantitative…

Postsecondary training--and a credential recognizing it--have become all but essential in the twenty-first-century economy. The reasons for this are complex, but rapid innovation in services and products--including the increasing integration of technology--and the resulting evolving nature of work are surely factors. These shifts have placed a…