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Hershcovis, M. Sandy; Barling, Julian – Journal of Applied Psychology, 2010
In 2 studies, we investigated victim attributions (Study 1) and outcomes (Study 2) for workplace aggression and sexual harassment. Drawing on social categorization theory, we argue that victims of workplace aggression and sexual harassment may make different attributions about their mistreatment. In Study 1, we investigated victim attributions in…
Descriptors: Sexual Harassment, Aggression, Victims, Work Environment
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Campbell, Douglas B. – Journal of Applied Psychology, 1971
Descriptors: Employee Attitudes, Individual Needs, Interpersonal Relationship, Job Satisfaction
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Liao, Hui; Chuang, Aichia – Journal of Applied Psychology, 2007
This longitudinal field study integrates the theories of transformational leadership (TFL) and relationship marketing to examine how TFL influences employee service performance and customer relationship outcomes by transforming both (at the micro level) the service employees' attitudes and (at the macro level) the work unit's service climate.…
Descriptors: Employees, Self Efficacy, Transformational Leadership, Leadership